Blog categorized as Customer Service

Cookie-cutter just doesn’t cut it anymore. Your business isn’t like anyone else’s — so why should your support team be? At Help On Deck, we believe that flexibility and customization are the secret ingredients that turn good support into great support.

You Do You — We’ve Got the Rest

Some days, you ne...

Whether you are a new entrepreneur or an old pro, the bar for customer service standards is higher than ever before. Who doesn’t want to be more successful at delivering service that exceeds customer expectations?

Customers play an essential role in keeping a product or service relevant. Therefore, i...